Re: Held hostage by Adobe for $39.00

Subject: Re: Held hostage by Adobe for $39.00
From: Peter <pnewman1 -at- optonline -dot- net>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Mon, 16 Jun 2003 16:02:26 -0400


Susan W. Gallagher wrote:

John,

I've found myself in similar situations from time to time,
and it just isn't effective to crawl up the food chain one
link at a time. My solution is to brazenly target the top
of the food chain.

If you go to the Adobe site, click Company Info, Company Profile, Executive Profiles, you'll find all the names of
all the bigwigs at Adobe. The President & CEO is named
Bruce Chizen. I'd try bchizen and bruce.chizen at adobe.com
and explain your problem, just as you did here.

Last time I did that at Corel, I had the answer to my problem, free, within 24 hours. <g>



There are times when the answer is needed, NOW. Even a few hours wait is unacceptable. As John vented out, in an ideal world we should not have to waste time going through that BS.



--
Peter


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Re: RE: Held hostage by Adobe for $39.00: From: Susan W . Gallagher

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