Uncooperative SMEs

Subject: Uncooperative SMEs
From: tgr -at- lanminds -dot- com
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Thu, 20 Mar 2003 11:29:48 -0800


Comrades,

At my company, which shall remain nameless, there is almost no buy-in from department heads on the issue of SME cooperation. In fact, tech writers are expected to be seen but not heard from as much as possible. Everyone is too busy covering their ass to spend time with tech writers or review documentation.

Any success dealing with SMEs must come on the basis of personal initiative, ingenuity, charm, back-scratching and arm-twisting. Does anyone else out there in tech writer land deal with a similar environment? If so, how do you stay productive, get the information you need, get reviews done in a timely fashion, and so forth? Would love to hear your suggestions.

- t



I'm always thinking about creating. My future starts when I wake up every morning... Every day I find something creative to do with my life.

- Miles Davis, jazz musician

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