TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
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At my company, which shall remain nameless, there is almost no buy-in from
department heads on the issue of SME cooperation. In fact, tech writers are
expected to be seen but not heard from as much as possible. Everyone is too
busy covering their ass to spend time with tech writers or review
documentation.
Any success dealing with SMEs must come on the basis of personal
initiative, ingenuity, charm, back-scratching and arm-twisting. Does anyone
else out there in tech writer land deal with a similar environment? If so,
how do you stay productive, get the information you need, get reviews done
in a timely fashion, and so forth? Would love to hear your suggestions.
- t
I'm always thinking about creating. My future starts when I wake up every
morning... Every day I find something creative to do with my life.
- Miles Davis, jazz musician
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