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RE: Aye, there's the rub (was RE: Yahoo has no staff tech writers )
Subject:RE: Aye, there's the rub (was RE: Yahoo has no staff tech writers ) From:KMcLauchlan -at- chrysalis-its -dot- com To:"TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com> Date:Wed, 9 Oct 2002 15:55:45 -0400
> -----Original Message-----
> From: Jeff Hanvey [mailto:jeff -at- jewahe -dot- net]
> Sent: Wednesday, October 09, 2002 1:00 PM
> Am I a normal user? Probably not. Most people would have
> given up after a few attempts, but I *knew* the information
> was there, and I didn't know how to access it.
There's the rub for a lot of Open Source software --
the information may not actually BE there. So, you
can spend a lot of time trying to figure out what
the german-malaysian-farsi coding group called a
particular function... and maybe finally stumble
across what you need... or maybe they just never
got around to including that in the Help, and
as much time (and blood, sweat and tears) as you care
to spend on the search... is wasted.
Or, as I've been doing with OpenOffice lately,
spend hours or days trying to find the actual
**functions** that sanity insists *must* be there,
only to find out that the desginers/coders didn't
bother to include it ..... even though the basic
philosophy of the application demands it.
So, in some cases the description is not there
because I'm looking for it with keywords that
the writers didn't use. In other cases the
description is not there because nobody wrote the
description. But, in some cases, the description
is not there because the functionality is not
there... which is a legitimate reason for the
description to be missing, but when you have
no way of knowing which situation applies... aaaarrgh!
/kevin
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