TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
"WebAcme 3000, light of my life, fire of my loins. My sin, my soul.
Ack-mee: the tip of the tongue taking a trip of three steps down the
palate to tap, at three, on the teeth. Web. Ack. Mee."
But seriously, I find that the introductory material tends to read a bit
more like marketing content than the rest of the manual. Generally I
like to reinforce why owning the software (and reading the manual) is a
good thing, as in, "wait to go, you've made an intelligent purchasing
decision". This is even more important when the user hasn't actually
bought the thing, and is having it thrust upon them.
For example, our current documentation set starts off with this
campfire-side gem:
"Before Web services, Internet computing and e-commerce were based on
the exchange of information through enterprise application integration
(EAI). Developers created one-time, proprietary solutions for system
integration. A new, often makeshift solution had to be developed each
time two companies wanted to interchange data."
Thanks. DB.
> -----Original Message-----
> From: bounce-techwr-l-65243 -at- lists -dot- raycomm -dot- com
> [mailto:bounce-techwr-l-65243 -at- lists -dot- raycomm -dot- com] On Behalf Of
> Sean O'Donoghue-Hayes (EAA)
> Sent: 23 September 2002 04:49
> To: TECHWR-L
> Cc: 'TECHWR-L'
> Subject: RE: A grand, grand opening line...
>
> Now it is just getting silly.....
>
> I think that any of your original methods for an opening line
> were fine, as long as they reflect the corporate culture;.........
>
> for example....
>
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