RE: What Are the Main Problems You Have with MS Word?

Subject: RE: What Are the Main Problems You Have with MS Word?
From: Price Lisa - IL <PRICEL -at- tusc -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Tue, 28 May 2002 11:07:54 -0500


Haven't seen this.

The reason our company chose Word was to simplify client-site document
development. Most, if not all, clients use Word. To be compatible, the
argument goes, we also need to use Word.



-----Original Message-----

At 8:49 AM -0700 5/28/02, Gary Clark wrote:
>Dick Margulis points out WHY MS-Word is so ubiquitous, but my experience
has
>been that the reason why so many companies seem to demand its use for
>creation of manuals lies in the desire for ease of editing and changing
>those documents later, by others who are not tech writers.
>
>The argument I hear all the time is along the lines that they all already
>know Word and how to use it. They don't want to learn something new (like
>FrameMaker) that is used only for books and manuals. And they want to be
>able to fire the tech writer as soon as he is finished and take over
ongoing
>changes to the documentation using either the cheapest possible help they
>can get or by having an engineer do it.


And they hire another tech writer about 6 months later because they
can't cut the mustard. And the cycle starts all over again. The PHB
strikes again.


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