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> As a technical writer, do people (coworkers, customers,
> internal users, anyone) look to you as an expert on the
> product you document? To what extent, and in what circumstances?
Oh, geez. Far too often coworkers think that because I wrote the
manual I must know all the answers. Unfortunately, the way I stay
sane (no snickering, please) is to do a brain core dump as soon
as the info isn't needed anymore. Which means that I'm usually
the first one clicking "Help" when I start using the product,
even if I was the one who *wrote* the help.
The world breaks us all. Afterward, some are stronger at the
broken places. - Ernest Hemingway
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