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I want to write not as much about formatting, because there are templates
and tools for such things.
Just some other thoughts:
1. Internationalization
There will be much more working together between different countries.
The user will not accept documents in a foreign language as much as they do
it now.
2. Teamwork between producer and user
I think, technical writing will become more user related. There will be an
initial document, but it will be improved and the user will have more
interactive options.
3. Interactive "intelligent" manual
There will be printed manuals and there will be on-line manuals. The
on-line-manuals will be contextsensitive, that means the manuals will
become programs themselves. There will or may be connections to other
information resources and - at least in some parts - possibilities for
direct questions.
4. Solution oriented
User and producer will be working together to solve problems. User will
share their knowledge, (for example in a kind of forum) and give more
feedback to the writer.
There are also some other items, but I want to finish here. Please excuse
errors in style or grammar.
5. Multimedia
Documents will include more multimedia parts, for example small movies.
6. Simulation
Documents will include parts, were the user can simulate the processes, for
example on small databases, or on input masks, and so on
Best regards
Bernd
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