Writing, talking, and chewing gum at the same time....

Subject: Writing, talking, and chewing gum at the same time....
From: kcronin -at- daleen -dot- com
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Tue, 15 Jan 2002 10:50:31 -0700

Among the surprise flurry of serious responses to my silly post about
phone interview attire, John Posada asked how many of us were trained to
SPEAK.

Excellent question.

The business/professional writing course I took at a local community
college (it was the closest thing I could find to a tech writing course)
had us do several spoken presentations. At first I thought it very odd;
after all, this was supposed to be a *writing* class. But our instructor
(who was brilliant, by the way, far beyond my community-college
expectations) insisted that what today's companies wanted was workers who
knew how to COMMUNICATE, and that writing was just a part of that.

I dutifully went along with the curriculum, and did notice that many
seemingly bright students were woefully inept at speaking in a
professional manner. (WAY too many "likes" and "you knows"...)

By being forced to organize and present my thoughts verbally, I found that
(gasp) I might actually have some room for improvement.

That class was SO helpful to me, in all aspects. And I do use my speaking
skills frequently, whether it's a job interview, a Q&A session with an
SME, or really ANY interaction with a coworker.

The better you handle yourself and the more professionally you present
yourself and your ideas, the better impression you make on your colleagues
and supervisors. This may present a challenge: many writers are drawn to
writing as a safer, less pressured medium by which to communicate, some
actually preferring it to speech and human interaction. But to completely
neglect your speaking skills is to do yourself a disservice. I'm a
believer in this, having seen the results.




- Keith (who is NEVER accused of being soft-spoken) Cronin

_____________________________________


Another example of tech writing at its best:

You put your right foot in, you put your right foot out;
You put your right foot in, and you shake it all about.
You do the Hokey-Pokey, and you turn yourself around.
That's what it's all about!

- Roland Lawrence LaPrise


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