MS HTML Help Workshop or RoboHelp?

[Emily Cotlier <Emily -dot- Cotlier -at- zeacom -dot- net>]

At my company, we are mulling over whether to use MS HTML Help Workshop or
RoboHelp as our primary online help-building tool. I've checked the archives
on this list, and there seems to be an eerie silence from tech-wrlers about
MS HTML Help Workshop as a help-building tool. Perhaps this is because there
are other lists about MS HTML Help? 

I've found Microsoft's web site information about MS HTML Help Workshop to
be confusing and badly organized, and it seems that it takes more time and
effort to create WebHelp with indexes, etc. using MS HTML Help than using
RoboHelp. At this time, using RoboHelp, I create HTML Help and then WebHelp,
with the occasional JavaHelp project. We are on the brink of a major push
towards more online/web managed documentation, both in-house and for
customers, and are also looking towards online-based training modules. I
appreciate any feedback from users, and will post a summary reply to the
list, if tech-wrlers are interested.

Emily Cotlier
Documentor/Technical Writer
Zeacom Limited
PO Box 8686, Symonds Street
Auckland, New Zealand
emily -dot- cotlier -at- zeacom -dot- net
www.zeacom.net

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