Beginning as a Tech Writer in Telecommunications

["Peter Shea (USF)" <pshea2 -at- luna -dot- cas -dot- usf -dot- edu>]

A friend of mine has been interviewed by a big telecommunications company 
for a potential tech writing job.

While he has writing, HTML, and RoboHelp skills, he has never worked the
telecommunications industry and is feeling uncertain. 

He has another interview with this company in a few weeks. Is there any
advice that anyone can offer? Any texts or introductions to
telecommunications that my friend could peruse to shore up his
understanding of the industry and the technology he would be expected to
write about?



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