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Subject:RE: FAQs in User Guides From:Phil Wilkerson <Phil -dot- Wilkerson -at- asg -dot- com> To:"TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com> Date:Wed, 3 Jan 2001 08:52:59 -0500
Wouldn't a quick reference card qualify as a "paper" FAQ of sorts? Granted,
the content of a QRC is not traditionally organized or structured exactly
the same, but isn't the purpose of QRC to supply answers to frequently asked
questions?
For that matter, why couldn't you put a FAQ on 11 x 17 card stock? Then, you
could update it whenever you needed and insert it with the shipping package
for the product.
You could also supply a hyperlink from the User Guide to the web-based FAQ.
Phil Wilkerson
Chuck Martin [mailto:twriter -at- mindspring -dot- com] wrote:
> > Should a FAQ page be a part of a User Guide?
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