RE: Looking for a universal tool

Subject: RE: Looking for a universal tool
From: "David Knopf" <david -at- knopf -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Mon, 4 Dec 2000 10:34:16 -0800

Amery Bodelson wrote:

| I use Word to create a 100-page printed User Guide and also to create an
| online Help Center and context-sensitive help. For the printed
| User Guide, I
| create "customized" guides by using the master/subdocument
| feature of Word.
| This is a timely and frustrating task.

I'll just bet!


| I've been teaching myself RoboHTML and really like it. I would like to be
| able to source my online help in RoboHTML and then directly
| translate it to
| HTML. My consultant tells me that to be able to use RoboHTML,
| I'll have to
| use Word first, then Robo, and then Transit.

Time to find a new consultant.

RoboHTML does not require that you use Word -- not even for one minute. You
can do all your content authoring in RoboHTML. Also, there would be
absolutely no need to use HTML Transit in this scenario because RoboHTML
produces the HTML that you would normally produce with Transit.


| There's also the issue of
| Netscape users not being able to view Robo.

Neither Netscape nor IE users need to "view Robo." RoboHELP is an authoring
tool, not an output format. Users view output produced by RoboHELP. If your
output is compiled HTML Help, then you have a problem with Netscape.
However, you can also generate WebHelp, which runs well in both IE and
Netscape.


| I've been hearing a lot about FrameMaker, ForeHelp, and HTML text editor.
| Can anyone tell me if there is such a tool that would eliminate going
| through so many steps to get my Help online and is viewable
| through multiple
| browsers?

All of the tools you mention will eliminate the need to go through all these
steps. You can do it with RoboHELP, with ForeHelp, or with the combination
of FrameMaker and WebWorks Publisher. There are many other tools, as well.

What kind of output are you trying to produce?

HTH ...

David Knopf (mailto:david -at- knopf -dot- com)
Knopf Online (http://www.knopf.com)
Tel: 415.550.8367

RoboHELP MVP & Certified RoboHELP Instructor
WebWorks Publisher Certified Trainer
Co-moderator, HATT & wwp-users




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