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I am working on user manuals that involve a lot of screen captures. I do the
screen capture and place it in an image processing program (Corel
PhotoPaint). There I resample it and convert it to JPEG to compress it. What
has been happening on an increasingly frequent basis is that I place the
screen capture in the image processing program, and the program freezes up.
I have to close everything that is running on my computer, save my material
(in FrameMaker) and then reboot. About a couple of months ago, our IT
department installed a new video card with increased memory in my computer,
and it solved the problem for a while. However, it is recurring once again.
I tried to resample and compress in other programs (PSP, Photoshop) but that
didn't work.
Does anybody have any ideas what might be causing this problem?
Curtis R. Brautigam
Technical Writer
Nursery Supplies, Inc.
Chambersburg, PA.
