The importance of good tech writers

Subject: The importance of good tech writers
From: Bruce Byfield <bbyfield -at- axionet -dot- com>
To: techwr-l digest recipients <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Sat, 08 Jul 2000 12:28:36 -0700

"Jessica N. Lange" <jlange -at- oee -dot- com> wrote:

>This is the kind of online help file that makes people hate
>computers and *never* use the online help!

You should see the level of help in the Linux world. Since Linux
was a hobbyist's operating system until recently, the standards
of help (or of any documentation) are very low. In an article
that's just come out, I describe one company's documentation as
"crazier than the old uncle who you keep locked up in the attic."

And that was the polite version of my opinion.

Bruce Byfield, Outlaw Communications
Contributing Editor, Maximum Linux
bbyfield -at- axionet -dot- com | Tel: 604.421.7189

"At the sick bed of Cuhullain,
We'll kneel and say a prayer,
When the ghosts are rattling at the door
And the devil's in the chair."
- The Pogues

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