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The customer is not always right. However, the customer is always the
customer.
> >> Pretty naive statement, I'd say. Whatever happened to "the
> customer is
> >> always right?" Sounds like the motor vehicle department. The
>
> When I was working in retail, I quickly learned, and tried to teach
> my
> employees, that the customer is emphatically NOT always right. The
> EDUCATED
=====
John Posada
Technical Writer mailto:john -at- tdandw -dot- com
732-259-2874
Only in America... do they have drive-up ATM machines
with Braille lettering
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