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> The whole concept of a real hypertext is to put the reader in the driver's
> seat, allowing him/her to efficiently wander wherever (s)he thinks
> a nugget of information may lie. This requires that the user form a
> mental model of the knowledge base, and is provided with adequate
> navigational aids. Neither of the approaches described above
> allow a mental model to be formed, neither provides adequate
> navigation aids, and neither puts the reader in the driver's seat.
>
So, Dan, what does?
Lay out for us, O Great One, thy great wisdom about how to create a help
system that puts the reader in the driver's seat...