TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
....What does an experienced writer know that the rest of a high-tech
company would like to hear about?
Tony Markatos responds:
1.) End-user task analysis - the importance of having both analysis skills
AND strong people skills.
2.) The importance of graphics. I have been in the field for over
fifthteen years and have never see a flow chart of any rigor come out of
design (actually, I did see one, but he was a manager - don't count.) I
create such all the time (have to in order to make sense out of primatively
designed software). A picture is worth a thousand words.
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