Re: Do you just bite your tongue?

[Nora Merhar <nmerhar -at- charlesindustries -dot- com>]

It kinda depends on the errors.

The way we solved this kind of thing was to determine who is ultimately
responsible for certain elements of the document. For instance,
Engineering is
ultimately responsible for the technical accuracy. That means if
Marketing or
Technical Services makes changes to how the product works, technical
specifications, etc., I take these changes back to Engineering before I
implement them. Of course, if something does not look right to me, I
will ask
for clarification and rewrite sections until it is clear to all of us,
but I
will not change any technical information without talking to
Engineering.

I am ultimately responsible for grammar, spelling, formatting, making
sure
drawings are correct, making sure everything that needs to be there is,
and so
on (basically the writing part ;-) ). That means if Marketing or Tech
Services
or Engineering wants to change "was" to "were", or use "it is
recommended"
instead of "we recommend", or doesn't like my use of procedure tables, I
can
take their comments under advisement, but it's up to me whether or not I
want to
make the changes.

Nora
Senior Technical Writer--Charles Industries, Ltd.
nmerhar -at- charlesindustries -dot- com