Re: help with a strong word

Subject: Re: help with a strong word
From: "Chalmers, Eric" <Eric -dot- Chalmers -at- WESTGROUP -dot- COM>
Date: Thu, 12 Aug 1999 16:17:59 -0500

Several clever (and cathartic ) answers have already been posted regarding
this topic, but this Digest Lurker is pitching in his two cents just the
same. As Chuck pointed out:

>> I assume that you have established icons to indicate levels of risk
>> (where it exists), such as the typical "caution," "warning," and
>> "danger" icons. (Incidentally, "danger" is supposed to be used only for
>> indicating where there is actually physical risk to the user.)
>>
>> I would use the appropriate icon along with explanatory text...

In addition to these icons, I would include a Stop sign icon. Follow the
icon with an appropriate explanation of the potential problems that can
result from doing the tasks incorrectly. Be clear, be direct.

<< Chuck goes on to say >>
>> You do have to allow your users to take responsibility for
>> their own actions. Just tell them what they need to know, tell them that
>> what they are doing is risky, explain how to complete the procedure
>> correctly, and move on.

I agree completely. Anything beyond this will clutter your instructions,
which in turn leads to your audience not reading the instructions.

-e-

<<original message from K. McGowan>>
Hi Tech Writer folks,

We have to document a dangerous software procedure, and want to come up with
a title that will sufficiently frighten the user. Basically, this is a
software application, and only the system administrator can perform this
function, and he/she must do it VERY CAREFULLY.

Something like "F---ing with the server" comes to mind, but is a little too
strong and potentially offensive. Any suggestions?

Yes, we must document this, and yes, there will be warnings all over it, but
we need a title that clearly says "don't do this" without actually saying
"don't do this."

All suggestions welcome!

-Kevin

From ??? -at- ??? Sun Jan 00 00:00:00 0000=


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