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Subject:Re: Use of "You" in Documentation From:"Brierley, Sean" <Brierley -at- QUODATA -dot- COM> Date:Fri, 6 Aug 1999 10:08:47 -0400
Hallo:
One might write "the user" or use the passive instead, but I much prefer an
informal, yet clear, use of "you."
I'm not sure about formal rules, but there are many, many of us using the
second person in our documentation. Join the fold.
All the best,
Sean
sean -at- quodata -dot- com
>>>-----Original Message-----
>>>From: Norman, Mary [mailto:Mary -dot- Norman -at- WESTGROUP -dot- COM]
>>>Sent: Friday, August 06, 1999 10:02 AM
>>>To: TECHWR-L -at- LISTSERV -dot- OKSTATE -dot- EDU
>>>Subject: Use of "You" in Documentation
>>>
>>>
>>> Hi Everyone -
>>>
>>> Several days ago, our documentation team was having a
>>>discussion about the use of "you" in our product guides. We
>>>agreed that
>>>"you" really brings the user into the fold, but we were
>>>wondering if there
>>>are some more formal rules about this usage that we could
>>>turn to...We have
>>>already consulted the Microsoft Manual.