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I have a book with some good tips in it. It was offered at a tech
writing seminar I attended. "Writing Effective Policies and Procedrues,
A Step-by-Step Resource for Clear Communication" by Nancy J. Campbell.
Published by AMACOM, a division of American Management Association, 1601
Broadway, New York, NY 10019. ISBN 0-8144-7960-X. Each chapter includes
a set of "tools"--checklists, sample forms, etc., which may be helpful
to you.
Parker, Cassandra M. wrote:
>
> Hi,
>
> Does anyone know of any specific instructions on how to create a Policies &
> Procedures manual? Both online (web based) and paper.
>
> There may be some books or quick reference guides, etc., out there of which
> I'm not familiar with.
>
> We have a couple of procedures in place with the boxed header procedure
> information, which includes:
> * Company name
> * Section No. (not sure how you would number this, 1.0?)
> * Procedure No. (same here)
> * Effective Date
> * Page No.
> * Section Name
>
> Also, would this type of header be distributed internal only or both
> internal and external?
>
> Thanks for any help you can provide.
> THANKS,
> Cassandra Parker
> Senior Technical Writer/Analyst
> Intermedia Communications, Inc.
> IS Applications Delivery
> Phone: (813) 829-6560
> > *~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~
>
> From ??? -at- ??? Sun Jan 00 00:00:00 0000==