Help development seminar

Subject: Help development seminar
From: Nancy Hickman <nhickman -at- GVI -dot- NET>
Date: Mon, 17 May 1999 14:15:59 -0500

Everyone:
I'm offering an advanced-level Help development seminar on the issues
around context-sensitivity. This seminar covers what Help developers
need to know about planning and enabling context-sensitivity. It
explains how application projects are not all alike, and how,
despite this, your planning can result in predictable outcomes.

Here's the details:

"Conversations with an Application: Implementing and Managing Help
System Development"

An advanced-level seminar and computer lab for project managers, Help
developers, and application developers.

Presenter: Nancy Hickman,
author of Building Windows 95 Help, M&T (IDG) Books

Dates & Locations:

Boston, MA ---- July 16
San Francisco --- August 20

Developing a Help system and application that fits well together can be
a challenge. Often, at the very end of the development cycle, a Help
developer discovers the application and Help do not communicate with
each other completely, and these problems seriously impact the
developer's original design and intention, not to mention schedule
plans. Additional problems can arise from coping with different
coding teams and environments, and you discover the way that
your development team has always coded is not the way another
team works.

In this seminar, we'll discuss technical requirements for various Help
projects, including WinHelp 4 and HTML Help. We'll also discuss how new
web-based Help system technologies can affect your current and future
projects. The information you'll gain from this seminar will make your
development cycles more managable and predictable and your
designs insightful.

Key Topics:
Scoping project requirements
Analyzing the requirements for context sensitive Help
Efficient Help system planning for the entire project team
Adding Help support in an application
Creating builds and installations
Understanding the impact of new HTML-based systems
Mixing different versions of Windows and web Help systems

This seminar provides interactive lab exercises. Computers
and break refreshments will be provided.

Fee: $500 before June 1, $550 after

Attendees must register before the seminar to ensure that they have
equipment and materials. For more information or to
register call 913-491-9671 or email the instructor at nhickman -at- gvi -dot- net -dot-

About the speaker
Nancy Hickman is the author of Building Windows 95 Help published
by M&T books. She will release a new book on Help development in 1999.
She has contributed articles on current technical issues to such
publications as ComputerWorld, Software and Design, ActiveX and Java
Advisor, and Web Techniques. Since 1986, she has designed and developed
various sorts of user assistance for applications in the Windows, OS/2,
Macintosh, and Motif environments. She has worked for industry leaders
such as American Airlines, IBM, and Informix, and she has been
privileged to work with the most creative people in the community.

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