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Subject:Re: HTML Help: cutting out users? From:Stephen Arrants <stephena -at- COMPBEAR -dot- COM> Date:Sat, 24 Apr 1999 13:25:06 -0700
You don't need to ask Blue Sky for assistance. You need to do a complete
audience analysis to determine what their needs are, what their environment
consists of, etc.
----- Original Message -----
From: Atticus Fisher <AtticusF -at- PCIWIZ -dot- COM>
To: <TECHWR-L -at- LISTSERV -dot- OKSTATE -dot- EDU>
Sent: Friday, April 23, 1999 2:24 PM
Subject: HTML Help: cutting out users?
| To All:
|
| I was wondering what the conventional wisdom is regarding HTML help and
| system reqirements of users' computers. Our software is used primarily by
| the banking industry which is notoriously conservative in terms of
computer
| hardware and software (ie--Old School). I'm worried that by choosing to
use
| RoboHTML I will cut out a considerable swath of bankers who are still
using
| Win 3.1 and/or don't have browsers installed. I guess I might be answering
| my own question here by saying that I should stick with RoboHelp, but I
| thought some of you folks might have some insight on the limitations of
HTML
| help. Unfortunately, Blue Sky was of no great assistance, as they no
longer
| provide phone support for our version of RoboHelp (5.0) and sales person
was
| unreachable.
|
| Thanks!
| Atticus
