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Subject:Covering all the bases From:Kari Sable Burns <karinet -at- WORLDNET -dot- ATT -dot- NET> Date:Mon, 8 Mar 1999 18:05:05 -0800
>What most people don't realize about this lawsuit is that she didn't win
>because the coffee was hot, she won because the coffee was *hotter than
>a "reasonable person" would expect coffee to be*
It was determined that MacDonalds coffee was served too hot to be considered
consumable. Coffee served at that temperature would also burn mouths and
throats. Even from a Worker's safety point of view employees should not be
pour or serve anything that hot. MacDonalds was wrong in serving a product
that cannot be safely consumed, was the reason the jury MacDonalds.
FWIW the grandmother this happened to bought each of her grandchildren a new
bike and donated the rest of the money to a burn center. She also mentioned
if MacDonalds had even acted like they cared when she complained she never
would have taken it further. MacDonalds' stubbornness on this issue did not
look good from IMO.