Using Demos in Online Help

Subject: Using Demos in Online Help
From: Leanne Gerth <leanne -at- MITRA -dot- COM>
Date: Thu, 28 Jan 1999 10:48:19 -0500

I'm trying to figure out how to incorporate demos in HTML help. By demos
I mean animated scenes from the product. I've tried the avi route, but
I'm really not happy with the lossy compression and it seems almost
impossible to resize the avi to a manageable screen size within the help
file.

Three questions:
1. Does anyone know how to resize an avi without compromizing the
quality? (I don't mean compression-I mean display size) Has anyone added
avi's to their help files effectively?
2. Is there any proof out there that this type of screen scam actually
adds value to the documentation. Do the users really process the
information?
3. Can anyone recommend a program/utility to create interactive demos,
rather than just viewed screen cams?

I'd appreciate any help I can get!

Leanne Gerth
Lone Technical Writer
Mitra Imaging Inc.
Waterloo, Ontario, Canada


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