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Michael Collier wrote:
>
> This article appears in the current Business Week. The subject of the article, a
> human-computer interface expert, makes some good points about how systems
> should be designed, many of which can be addressed through documentation and
> help.
>
>http://www.businessweek.com/1998/39/b3597037.htm
>
Personally, I found the whole article to be just a rehash of
long-standing and well-known complaints without offering any added
value.
L.
--
Linda K. Sherman <linsherm -at- gte -dot- net>
Freelance Writer: Technical - Business - Government
