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Gina Hertel asks:
> When you create a help topic, how many synonyms for a task
> must you include
> in the index?
As many as there are synonyms your target audience is likely to use, that
differ in the first few letters. There is no specific number, not even a
rough guide.
An index is a binary search - doubling the number of entries adds a single
step (and it is a tiny step) to the user's task in the worst case. Searching
for a word that doesn't exist adds much more. So when in doubt, add that
synonym.
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mike -dot- huber -at- software -dot- rockwell -dot- com
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