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>Yes, I agree totally. If you are trying to write a manual to explain how a
>device works, it actually helps if you don't have the foggiest idea about it.
I have seen this statement more often than I care to remember in my years
since becoming a technical writer. In fact, I've elevated it to the status
of Number 1 on the list of the three biggest lies in Technical Communication.
Number 2 is, "Author for multiple document formats (both print and on-line!)
from a single source document!"
Any nominations for number 3?
_______________ _____
/ ___ __/__\ \ / / _\ Steve Fouts stefou -at- eskimo -dot- com
/___ \| | ___\ | / __\ I am the Lorax. I speak for
/ / \ | \ / \ the trees.
/_______/__|_______\_/________\ But not for SAFECO.