Re: Re[2]: LEARNING TOOL (30-day free trial!!!)

[Janice Gelb <janiceg -at- MARVIN -dot- ENG -dot- SUN -dot- COM>]

Scott Mills Gray wrote:
>
> You are all missing my intent and purpose for posting to this group.
> I don't need to post to this group for marketing reasons. I already
> have over 15,000 users and a few Tech writers won't make a hill of beans
> for me in that department.
>
> I intent for being on this group and several others like it, is that I
> would like to influence you in some small way to open your minds to a new
> way of teaching and learning.  With our computers we are no longer
> restricted to just TELLING our users how to do this or that, but we can
> help them to discover for themselves.
>
> This is the reason I sent the testimonials!  These are people (I have
> thousands more!) who have learned something, and were moved enough to
> write and thank me.  How many people on this list have such testimonials
> to THEIR documentation??
>
> If you are thinking of writing INTERACTIVE documentation, make it
> USERactive.  Give them an environment to experiment in, to take chances
> in, and most of all to create in.
>

You might get more positive feedback, and less suspicion that you are
merely pushing your own commercial enterprise, if you phrased your
intentions more constructively rather than lecturing, and without
implying that you have found The Secrets of The Universe and the rest
of us are still scrabbling about in our blind, ignorant, and
incompetent darkness.

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