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Subject:Re: IS AN ESTIMATE A COMMITMENT? From:Suzette Seveny <sseveny -at- PETVALU -dot- COM> Date:Fri, 12 Jun 1998 12:57:05 -0400
On Friday, June 12, 1998 12:14 PM, Walker, Arlen P
[SMTP:Arlen -dot- P -dot- Walker -at- JCI -dot- COM] wrote:
> I think that an estimate which is revised often is meaningless. Take, for
> example, an auto repair. When the mechanic gives an estimate and you OK
> the work, how do you feel when he calls back three more times during the
> day to revise that estimate upwards?
If the estimate was to replace the brake pads, and then once work started
he noticed the rotors or brake lines needed replacing or that the brakes
were seized and would require more work than expected, I certainly would
not hold him to his original estimate, and would be glad that he called.
