Re: Addendum Alert

[Roy Anderson <royanderson -at- IBM -dot- NET>]

Having purchased dozens of software products and titles over the years, I find
most vendors place addendum materials on different colored papers within in
the manual, usually behind the cover. It's an effective way to call my attention
to updated materials. In fact, I always read addendums before I read the other
docs. In turn, I fold and staple addendum materials to the inside front cover of
my materials to keep it from being lost.

Sickers? Nah.

Just received an update documentation package from an external drive manufacturer.
Included in the package was a cover letter telling me to throw away the old
manual,
to rely completely upon the "accurate" information in the enclosed manual, and
most importantly--a brightly-colored addendum to the newly minted manual. That
warranted
a chuckle.

Joe Miller wrote:
>
> Hi, Debbie,
>
> >Even if the addendum pages are bound in with the rest of the manual, let's
> >say at the end, how do you alert your users that those pages are there?
>
> Since we have about 150 products, many of which are changing at any given
> moment, we sometimes have to resort to an addendum, either for errata or
> for release notes.
>
> We always print the addenda on goldenrod paper and place them just behind
> the title page, before the ToC=2E  By always treating addenda in a standard
> and consistent way, (we assume that) the reader will quickly find the new/changes.