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Ouch. That happened to me about 12 years ago. I was able to talk to the person
who sent the card and nicely explain that I wasn't a secretary. Unfortunately,
the secretaries got mad, because they thought I considered myself above them.
Then, I had a new issue to resolve. Secretaries are not a group you want to
anger, especially if they stand between you and the SMEs. Approach this
carefully, because there's a lot of truth to the saying that 'secretaries run
the world.'
