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At 03:22 PM 4/21/98 -0400, Hope Cascio wrote:
>To my mind, "documentation" and "quality standards" are two different
>animals entirely. Here, the technical writers are called Application
>Developers/KT and the department is called Knowledge Transfer Development.
>We have an assistant group, which concentrates on formatting, extracting,
>etc. and they are called Technical Documentation Services. We're all under
>the umbrella of Customer Communication Services, which includes phone
>support and education. Quality Assurance is in another group, completely
>separate from us.
>
What did Shakespeare say? "A publications group by any other name would
smell." Something like that.
--Wayne
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Wayne Douglass phone: 408-542-2139
Verity, Inc. FAX: 408-542-2040
894 Ross Road mailto:wayned -at- verity -dot- com
Sunnyvale, CA 94089 http://www.verity.com
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