Re: QUESTION: CBT v. Training

[Don Timmerman <timmerma -at- IPDLINK -dot- IPD -dot- ANL -dot- GOV>]

>My department has recently taken a major hit as far as our trainers are
>concerned. The company believes that we can replace the trainers with well
>written and intuitively developed CBTs. I tend to agree with my company
>that CBTs offer more than a trainer because they can present the same
>material as a trainer would but for much less money. What are some
>thoughts out there on Computer Based Training versus training in the
>flesh. Are we just fooling ourselves or is CBT the next wave of effective
>information transmission.

E,

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Maybe your emphasis should be on determining why so many of your
trainers are leaving the company and fix that problem instead of
substituting one training method for another.

A colleague (a manager of a technical training department at another
company) once said to me when referring to his hiring practice, "He
doesn't require experience, he gives it."  Almost in the very next
sentence he said he couldn't understand why most of his trainers were
leaving the company after two years.  You can come to your own
conclusion about this example.

Don Timmerman, dtimmerman -at- anl -dot- gov
Senior Technical Writer
Argonne National Laboratory