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> It's not an either/or situation, and that's what makes it
> complex.
I think you're right: the level of detail has to fit the audience.
Which reminds me: I've had one or two people write me to say that they
think that non-technical people just want procedures. However, I note
that even non-technical people appreciate knowing in a general way why
they are doing something. They just don't want to know a lot of details.
--
Bruce Byfield, Outlaw Communications
(bbyfield -at- axionet -dot- com) (604) 421-7189 or 687-2133 X. 269 http://www.axionet.com/outlawcommunications
"And if my service is easily bought,
My faith has never been."
--The Men They Couldn't Hang, "Bounty Hunter"
