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I forgot to mention on my previous post that I, too, am a
twenty-something with degrees in aviation business administration and
aerospace studies (a liberal arts degree for those of us who are aviation
nuts!). I guess you don't need 10-15 years of tech writing experience
to "get entrenched" in the philosophies of good user documentation! :)
Kimberly K. (Heidt) Rosenlof
Technical Documentation Specialist
Honeywell Industrial Automation and Control
kim -dot- heidt -at- iac -dot- honeywell -dot- com