Troubleshooting Guides

Subject: Troubleshooting Guides
From: Laura Grosvenor <laurag -at- ARLUT -dot- UTEXAS -dot- EDU>
Date: Wed, 19 Nov 1997 10:07:28 -0600

My project has recently documented a series of semi-permanent
workarounds for our frequently changing software (we are a
research and development environment). These workarounds have
all appeared in previous release notes delivered with each
build. Since many of them will remain valid for some time,
we want to move them to a more permanent place in the documentation.

The questions are:
-Should we place them in the user manual or reference manual.
-Within the appropriate manual, where should we put the:
-As a single appendix
-As sections at the end of each relevant chapter
-Throughout the chapters, with each piece being included
with the relevant procedure or window description;
if so, then:
-Within the text
-As a separate section
-As a call-out box

I would appreciate your thoughts and feedback on this.

Thanks,
Laura

Laura Grosvenor
laurag -at- arlut -dot- utexas -dot- edu
Information Technology Group
Applied Research Laboratories
The University of Texas at Austin


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