Re: Idiot Audience

Subject: Re: Idiot Audience
From: DURL <durl -at- BUFFNET -dot- NET>
Date: Mon, 17 Nov 1997 11:10:12 -0500

Damien,
It's not *you*--it's the idea that anybody teaching
tech comm would teach that the audience = idiot! Documentation doesn't,
can't, and shouldn't
replace mgmt responsibility to train, supervise, correct, and retrain its
employees and technicians, nor to provide service to its customers.
To the extent we can--which varies--we need to educate our
employers/clients about the limitations of documentation as well as its
value-added potential.

Mary


Mary Durlak Erie Documentation Inc.
East Aurora, New York (near Buffalo)
durl -at- buffnet -dot- net

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http://www.documentation.com/, or http://www.dejanews.com/
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