Re: Entry-level requirements

[Elna Tymes <etymes -at- LTS -dot- COM>]

When we hire interns - and we do, periodically - we look for the
following:

1.  A demonstrated ability to write clearly, concisely, accurately.  In
particular, we look for a sample of writing that shows someone how to do
something - cross the street, fix dinner, reset the timer on your VCR
<g>, use a piece of software, etc.  In other words, we look for some
ability to explain a process clearly.

2.  A degree in something that the person found challenging.  The degree
should probably NOT be in technical writing - we're after people who
know how to learn on their own, not people who have simply learned
tools.  We will, however, consider a degree in technical writing if the
person's resume shows enough breadth in other things.  What's important
to us is the desire and ability to learn, preferably self-motivated.

3.  A willingness to be a team player, and to play a variety of roles.
Most of technical writing is done as part of a team of some sort,
whether that includes other writers, developers, or some other mix of
people.  We can teach SOME team skills, but it's important that the
person understand the basics before we hire.

4.  A fundamental caring about how people learn.  This doesn't show up
on a resume or sample - it usually turns up, albeit indirectly, in an
interview.  Simply presenting material to a user isn't enough any more -
you have to be aware of how and when a user is going to learn what
you're trying to explain.

5.  Some basic computer skills -- a word processor, an email program,
use of the Internet.   We can teach the rest. And we do.

Elna Tymes
Los Trancos Systems

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