Re: What's This?" help

Subject: Re: What's This?" help
From: Iain Harrison <iharrison -at- SCT -dot- CO -dot- UK>
Date: Mon, 29 Sep 1997 10:18:15 GMT

Mike Huber - mike -dot- huber -at- software -dot- rockwell -dot- com asked:

>Is there any research available on whether field-level "What's This?"
>help is, well, helpful?

Personally (OK, a sample of one is not statistically valid research) I
don't like it at all. If you just want help on one field, it isn't too
bad, but generally, when I look for help, I prefer to wander around
the subject, and 'what's this' help makes this very awkward.

I love the technical improvements in Winhelp 4, but I am very much
less keen about hw the 'standards' have been set.

Iain Harrison
iharrison -at- sct -dot- co -dot- uk
iain -at- hairydog -dot- clara -dot- net

TECHWR-L (Technical Communication) List Information: To send a message
to 2500+ readers, e-mail to TECHWR-L -at- LISTSERV -dot- OKSTATE -dot- EDU -dot- Send commands
to LISTSERV -at- LISTSERV -dot- OKSTATE -dot- EDU (e.g. HELP or SIGNOFF TECHWR-L).
Search the archives at http://www.documentation.com/ or search and
browse the archives at http://listserv.okstate.edu/archives/techwr-l.html


Previous by Author: Re: A proposal to the tech writing list moderator
Next by Author: Re: Capture Row/Column Cursor
Previous by Thread: Re: Real Tech Writers
Next by Thread: Re: What's This?" help


What this post helpful? Share it with friends and colleagues:


Sponsored Ads