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If the application is uncomplicated and fairly intuitive, I might take a
different route in providing online doc: place a Tips button on every
screen that pops up a list of hints, tips, and tricks for using the
screen. This would give beginning users a good little boost on their
way. It sounds like everyone past the beginner won't need much help
anyway, so why do a full-blown online Help system for it?
Peace,
jim
> ----------
> From: mary lee[SMTP:mlee -at- UNICOM -dot- NET]
> Sent: Wednesday, September 17, 1997 10:06 AM
> To: TECHWR-L -at- LISTSERV -dot- OKSTATE -dot- EDU
> Subject: Intranet online help
>
> I've been asked to help design online help for an application that
> will
> be delivered over an intranet. The application is fairly intuitive
> and
> uncomplicated. At first I thought that just using a Find tab for
> full-text search would be adequate and save the work of an index, but
> I'm concerned about conducting full-text searches over an intranet.
> Will this be a problem? Any suggestions would be great.
>
> --
> Mary D. Lee
> Creative Courseware, Inc.
>
> ~~
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