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Subject:Re: On-line Documentation vs Training Materials From:Ron D Rhodes <Ron_D_Rhodes -at- MAIL -dot- BANKONE -dot- COM> Date:Tue, 16 Sep 1997 13:57:01 -0400
Annalee Foster wrote:
<<<<<<<<<<<<<
How do I make this documentation work best for the field? Is there a
reasonable solution that will provide installation, service and
training in one document that can be developed for on-line use? Is
there a conference (or courses) I can attend to see different
solutions in action?
>>>>>>>>>>>>>>
Annalee,
Have you cosidered HTML and an Intranet? This option sounds like
something you may want to consider. All the FE's would need is a
laptop equippped with a fast modem. And, once your documentation is
on-line, you can still change it readily -- unlike a cd-rom.
And believe it or not, provided that you already have skilled people
in your organization, the cost for an Intranet can be surpisingly
affordable.
Ron Rhodes
Tech Writer/Consultant
Compuware Corporation
ron_d_rhodes -at- mail -dot- bancone -dot- com
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