Re: Using another company's manuals

Subject: Re: Using another company's manuals
From: Peter Gold <pgold -at- NETCOM -dot- COM>
Date: Wed, 10 Sep 1997 11:12:25 -0700

[snipped]

I used to think it was a cheap way out to say what many end-user manuals
usually do, something like, "for more information on <plugging your
computer into the wall> <your operating system> <your mouse> <the keys a
through z, 0 through 9, etc.>, see the manufacturer's manual(s)."
However, if there are issues of responsibility, accuracy, liability,
etc., this does make a lot of sense.

A compromise might be to point to specific topics and locations in the
manufacturer's documentation, and provide information about the
interaction between your own product and the OEM product involved.
Perhaps a section like "Using our widget with the OEMWidget" would focus
the issues.


Regards,
Peter Gold
pgold -at- netcom -dot- com

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