Reluctant SME

["Huber, Mike" <mrhuber -at- SOFTWARE -dot- ROCKWELL -dot- COM>]

I've found it's much easier to get somebody to tell you what you did
wrong than to get them to tell you what to do.

Barb's idea has worked for me. It even worked for me back when I was the
SME. I couldn't get my boss to describe the program he wanted in enough
detail to build it, so I just built whatever I felt like, and he told me
what was wrong. Terribly inefficient way to build software, but it works
better with documentation.

Mike Huber
mike -dot- huber -at- software -dot- rockwell -dot- com

>-----Original Message-----
>From:  Barb Philbrick [SMTP:caslonsvcs -at- IBM -dot- NET]
>Subject:       Re: Education and Productivity: Whats the Correlation?
>
>For a really reluctant SME, I make stuff up (within reason) about the
>product and what I know so far. Nothing brings an SME out of his shell
>faster than having his or her product be misunderstood. If the SME is
>really introverted, sometimes this results in an almost note-passing
>writing method, but if I can use it to create a good document, I'll do
>it.
>

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