Mentoring writers in the workplace

Subject: Mentoring writers in the workplace
From: "Amanda M. Jervis" <amandaj -at- ZOATECHMEDIA -dot- COM>
Date: Wed, 23 Apr 1997 13:06:40 -0600


Nice to finally be saying hello after lurking for a while. I have found the
information on this list extremely valuable--both for myself and the writers
I support.

I was particularly impressed by the thread on essential tech comm resources
and like many of you have added several books to my library. Thanks to
everyone who contributed valued opinions.

Continuing in that vein, I am seeking resources on how to mentor writers on
the job. A little context: Zoa Techmedia is a documentation services firm.
We develop print documentation, online help, training, and Web/Intranet
sites for companies around the Colorado Front Range. Our employees are
salaried rather than subcontractors. Part of my job as a project manager is
to provide training/mentoring/coaching/support to our "troops" in the field.
Consequently, I am developing a formal mentoring program for all employees,
but particularly those either new to the working world (i.e. recent college
grads) or new to technical communication (i.e. people changing careers).

In a thread a month or so ago, Elna Tymes described a mentoring program for
interns. This sounded excellent. My questions to the list are:
Will those of you who have mentoring programs in place please share your
ideas and successes and failures?
What resources are available (web, books, etc.) on mentoring writers?
Among the myriad books available in mentoring in general (a search at Amazon
turned up 100+ books), which are truly useful and informative?

You can email me directly at amandaj -at- zoatechmedia -dot- com, and I will post a
summary of my findings for the entire list.

Thanks much. I look forward to your responses.

Do good things,

Amanda M. Jervis
Project Manager
Zoa Techmedia, Inc.
Denver, Colorado

Ph: 303/771-0222
Fx: 303/771-9998

amandaj -at- zoatechmedia -dot- com

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