Print vs. Electronic Trends for Documentation

Subject: Print vs. Electronic Trends for Documentation
From: Diane Burke <dburke -at- RIGEL -dot- TYDAC -dot- COM>
Date: Wed, 16 Apr 1997 10:39:19 +0000

Hi All,

Just wanted to get your view on the future trends for
documentation for a software product. Traditionally, software
documentation has taken the form of printed manuals along with
context-sensitive online help.

Now, with so many more mediums and tools, i.e., CD, WWW, PDF,
HTML/SGML, a whole slew of options become available.

Are you producing printed software documentation manuals and how
long do you expect to do so?

Do your software users prefer printed material or are they ready
to switch to softcopy/electronic material? Or will you provide
both options?

Do you have plans to go to softcopy/electronic documentation
exclusively in the near future? If so, what format/medium will
you use?

Thanks for any thoughts/opinions.


Diane Burke
TYDAC Research Inc.
2 Gurdwara Road, Suite 200
Nepean, Ontario, Canada
K2E 1A2

613-226-5525, Ext. 202
dburke -at- tydac -dot- com

"No bird soars too high, if he soars with his own wings."
-- William Blake

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