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> Then I decided to accentuate the ACTION steps and de-emphasize the
> RESULT event:
> 1. Press Enter to start the xxx configuration
> Screen.
> The xxx configuration screen appears,
> asking for your ID:
> (Short screen shot)
> ______________________________
> 2 Enter your ID.
> The Password question appears:
> (maybe a shot)
> ____________________________
> 3. Enter your password.
> The configuration menu comes up.
> (shot)
> _______________________________
> 4. Select 1 for the first step.
> The Config. 1 screen displays.
> ETCCC.
According to my HEWIRES-CLEAR system for procedural steps, described
in my book "The PQM system - How to write better instruction manuals
..." (see below), the steps should be:
1. Press Enter to start the xxx configuration
Screen.
The xxx configuration screen appears.
2. [Short screen shot, with arrow to the ID box if necessary]
Enter your ID and press Enter.
The Password question appears.
3. [maybe a shot]
Enter your password.
If accepted, the configuration menu comes up.
If not accepted ...
- repeat step 2-3 with the correct ID and password.
- or abort: click "Cancel".
4. [shot of the configuration menu]
Select 1 for the first step.
The Config. 1 screen displays.
The reason for this design is the mental link between the shot and
the action: to perform a step, you need to know WHERE to do the
ACTION. Also remember to include the "Way out" in case of problems
like the "If not acepted" example given in step 3 above.
The book is described on my website (see below) and can be ordered
from me.
Greetings from Denmark
Peter Ring
PRC (Peter Ring Consultants)
- specialists in user friendly manuals and audits on manuals.
prc -at- pip -dot- dknet -dot- dk http://www.pip.dknet.dk/~pip323/index.htm
- the "User Friendly Manuals" website with links, bibliography,
list of prof. associations, and tips for technical writers.