Course: Product Usability For Doc Professionals

["Jared M. Spool" <jspool -at- UIE -dot- COM>]

If you are a technical writer, training developer, graphic
designer, editor, web author, documentation manager, or
information developer, please join us for

PRODUCT USABILITY FOR DOCUMENTATION PROFESSIONALS
Andover, MA
November 12-13, 1996

This 2-day course is designed to get you exactly where you want to go
-- to a product that your customers learn easily, use frequently, and
love.

__________________
What You'll Learn

Discover techniques that will dramatically change the way you build
products, without requiring any more time, money, or people!

+ Get the information you need to develop your documentation
  much earlier in the design process, even before coding begins

+ Lead a diverse development team to consensus on key issues
  in just 45 minutes

+ Gather information on how your users work and what
  constraints your design needs to address

+ Incorporate the latest usability research on tools such as
  On-line Help, Cue Cards, and Wizards

+ Prevent common usability problems by focusing on a few proven
  design basics

+ Quickly setup and facilitate inexpensive usability tests to
  discover how your users learn and use your product and its
  documentation, before you even begin writing

+ Dramatically improve your product's effectiveness with
  simple techniques such as tips and hints

The high point of the course is our design competition. Using
everything you've learned, you'll build a fully-working product  in
just a few hours. You'll apply your new-found knowledge and have a
blast collaborating with your peers!

This course is taught by Jared M. Spool and Tara Scanlon,
recognized experts in software and documentation usability.

_____________
Course Costs

This course costs just $620 per person, or $545 each per
person if four or more people from your company register
at the same time.

And, if you register by October 25th, you'll receive a
one-year subscription to our newsletter, Eye For Design.

Seating is limited, so register early!

________________
Course Location

We are holding Product Usability for Documentation Professionals at
the Andover Marriott.  We have reserved a block of rooms at a special
rate for course attendees.  Contact the Andover Marriott
(508-975-3600) before October 25th to reserve your room.

____________
To Register

By Phone:  (508) 975-4343
By Mail:   User Interface Engineering
           800 Turnpike Street, #101
           North Andover, MA 01845
By Fax:    (508) 975-5353
By Email:  Courses -at- uie -dot- com

___________
Order Form

___ Yes! I can't wait to attend Product Usability For Documentation
Professionals in Andover, MA on November 12th & 13th, 1996 -- $620.00
per person or $545.00 each for 4 or more.  I understand that if I
register before October 25th, I will receive a full year's
subscription to Eye For Design.

___ Maybe.  I'd like to see the eight-page brochure which describes
the details of this course.  Please fax it to the number below.

___ No, I can't attend this course.  But I am interested in hearing
about future events.

Name:  ______________________________________________
Title: ______________________________________________
Email: ______________________________________________
Organization:  ______________________________________
Address:  ___________________________________________
City/State/Zip/Country:  ____________________________
Daytime Phone:  _____________________________________
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Payment Information:
  ___ Check enclosed (Payable to User Interface Engineering)
  ___ Purchase Order # _________ (PO must be faxed with registration)
  ___ Mastercard
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  ___ American Express
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Account #: __________________________________________
Expiration Date: ____________________________________

Substitions may be made at any time.  We will accept cancellations
made two weeks before the course, subject to a $40 service charge.
Confirmed registrants who do not attend or cancel within two weeks of
the course will be issued a credit for future courses.

All cancellations must be made in writing.