TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
Subject:Re: Documentation on the WWW From:"I started out with nothing. I still have most of it left." <sharona -at- INTRANET -dot- COM> Date:Wed, 2 Oct 1996 17:12:13 EDT
>My question is this: Are there any opinions about whether users, in general,
>would prefer to down-load a .PDF copy of user documentation to read in
>Acrobat Reader (similar to what they do now) or whether we should convert
>to HTML and put the text itself online?
<snip>
>Also, might different kinds of documentation elicit different answers to
>this question. For example, would it make sense to convert support
>documentation to HTML and leave users documentation in .PDF format?
This is a discussion I would *very* much like to see and read. Our
doc. department is in the middle of evaluating the customers' doc.
needs in just these terms. At the risk of having written a "me, too" post,
I also ask those who have any experience and knowledge to share it
via this list.
