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Imagine your audience, a single engineer or technician, sitting in front of
you. Now, think about how you would explain the procedure to them. Why
should a written procedure be all that much different than a verbal one?
Shmuel Ben-Artzi
Netanya, Israel
sba -at- netmedia -dot- net -dot- il
>I recently heard a friend (a former manufacturing engineer in
>the aerospace industry) say that he always writes instructions
>in narrative form and thinks that numbered instructional steps strike
>him as condescending. I find this position pretty strange because
>it goes against most of the conventions I've seen in practice.
>Has anyone else heard such suggestions, or does anyone else
>practice this method?
>Bill Burns
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